AND JUST WHO ARE WE?
With the whole world seemingly going electronic, with recordings
instead of people answering phones, with robots doing most
of the jobs humans did so far, it is an understatement to
say that the relationship between the customer and the service
industry has changed. We consider that to be a negative change
so our philosophy of doing business is going back to
the basics and restoring the personal connection between
the customer and the company. To us you are not a number,
each customer is a person with different needs, likes and
dislikes, and our job is to find out what those are so we
can personalize your yachting experience the best way possible.
Hopefully
you will get a sense of our high standards of service
as you surf our site, or you can experience it up close
if you get the chance to visit us in Patchogue, Long Island,
New York. Here are a few facts about us. Much of our high
level of service comes down to the staff. Amongst us
we have probably sailed most of the sailing areas in the
world, and our expertise are Yacht Charters, Yacht Design,
Construction as well as yacht management.
We
believe strongly in customer service and satisfaction.
To us those words mean: giving you as much information as
possible thus enabling you to make a better choice, listening
to what you have to say so we can customize your yachting
experience while taking care and protecting your interests.
Customers
are our most cherished resource. Many of them are celebrities,
but most are people who like yachting, like us - people
who just love the sea. We at LUXURY
YACHTS WORLDWIDE are all enthusiastic sailors
ourselves, and our business is our passion. We will listen
to you, with care, to every detail, knowing your needs will
enable us to select only the finest for you. We understand
your passion for the sea, and that is why we will do everything
possible to make your dreams come true.
Our
history in yachting goes back to 1959. We have served
our clients with reliability, knowledge, experience,
and responsiveness. These are the qualities that are
essential, and these are the qualities you are assured of
with us. We are a team of yachting professionals, with offices
in Patchogue, NY - Athens, Greece - and Wiesbaden,
Germany.
Feel
free to call us on our Toll Free number. If you are
overseas by all means e-mail us - you will find that we
reply promptly. If you phone there is always a real person
on the other end of the line, no numbers to punch! We will
offer you all of our knowledge and experience freely. Our
relationship with our customers and the level of service
we give is what really matters to us. In this impersonal
age we think that this is very important. We hope you
share this feeling!
Toll
free: 1-888.864.SAIL (7245) - 1-800. 874 2584
Regular lines: 1-631-207.6777 - 1-631-207.1040
Fax: 1-631-207.6510
E-mail: info@luxuryyachtsworldwide.com
